Mortgage Servicing is NOT Semiconductor Manufacturing
My process improvement background trained me to build systems that get it right the first time, at the point of […]
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Insights
The New Definition of Junk Fees and What to Do About Them
CFPB announced a crackdown on junk fees in servicing last April, but if you don’t charge junk fees, why should you care?
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CFPB Complaints and the California Insurance Crisis
CFPB complaints can point to compliance issues, and Servicers can (and should) pay attention to complaints and use a tool like MESH Auditor to continuously monitor compliance with regulations like Reg X.
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The Challenges with Programming Regulations
Mortgage Servicers are always under pressure to do more with less. The last decade has seen an explosion in regulation
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Overall count and categorization of compliance rules
If you are in the mortgage servicing industry, you know how complex and challenging it is to comply with the
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